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Frequently Asked Questions
- How is the billing information displayed on bank statements?
This information appears next to the website's transaction on
your account billing statement. You should find our name, SecuredShopper.com,
along with our phone number on your statement. If you do not see
this on your statement, then we are not billing you.
- I received a warning message that the page is unsecured. What
does this mean?
The certificates in your web-browser have expired. Many older
versions of web-browsers have this problem. While a security window
will prompt you making it appear that the page is not secure,
it is actually a problem within your browser. To correct this
problem, download the latest version of your browser.
- What is an ABA number or routing number?
A routing number is used for billing your bank account when you
prefer to pay by online check. The bank information required for
a check transaction includes account name, routing number, bank
name and bank address. The bank routing number and account numbers,
are printed at the bottom of every check. The standard format
is a 9-digit number.
- What is an online check?
An online check is an electronic transaction enabling the customer
to approve payment. A customer needs a checking account and a
valid routing and account number to use this option. It is automatically
deducted from their checking account through the ACH (Automated
Clearing House) system.
- Can customers outside the United States use online billing?
Presently, the ACH (Automated Clearing House) does not handle
international transactions. Therefore, ACH only supports U.S.
currency customers with U.S. checking accounts.
- How does a customer write an online check?
It is not necessary to write out an online on paper. The customer
simply enters his or her bank routing and account number in the
signup form and our system takes care of the rest. The process
bills online checks electronically to the customer's checking
account at the customer's bank.
- Can customers use an ATM card instead of an with online check?
No, the customer cannot use an ATM card. This would require entering
a PIN number to access the customer's account. It is possible
however to use a debit card with the credit card signup form.
- Is it possible for customers outside United States to make
payments?
Yes. Anyone with MasterCard, VISA, Discover, or American Express
anywhere in the world can use this service. The only stipulation
is for blocked countries. These are not allowed due to the high
chargeback rate.
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